FAQ
1. What is Waffle Me Up, and what makes it unique? Waffle Me Up is a direct-to-consumer (DTC) waffle company specializing in crafting exceptional waffles and delivering them right to your doorstep. What sets us apart is our unwavering commitment to using the finest ingredients, infusing every waffle with love and care, and offering the convenience of freezing them for up to six months or refrigerating for one month.
2. How does the ordering process work? Ordering from Waffle Me Up is simple! Visit our website, browse our delectable waffle options, and add your favorites to the cart. Then, proceed to checkout, enter your shipping information, and select your preferred delivery date. Once your order is confirmed, we'll take care of the rest, ensuring your waffles arrive fresh and ready to enjoy.
3. How are the waffles packaged for shipping? To maintain the quality and freshness of our waffles during transit, we use specially designed packaging that keeps the waffles fresh. Our packaging is eco-friendly, and we take utmost care to ensure your waffles arrive in perfect condition.
4. How long will the waffles stay fresh? Our waffles are carefully crafted and can stay fresh in the freezer for up to six months. If you prefer to refrigerate them, they will stay fresh for two weeks. They are made with zero preservatives and are an all natural product and should be treated as such. Be sure to follow the storage instructions provided with your delivery for the best taste and quality.
5. Can I customize my waffle order? Currently, we offer a variety of scrumptious waffle flavors and combinations to choose from. While we don't offer full customization, we are continually innovating and introducing new flavors based on customer feedback and preferences.
6. How do I prepare the waffles for serving? Preparing our waffles is easy and hassle-free. For the best results, we recommend following the heating instructions provided with your delivery. Whether you choose to use an oven, or a toaster you'll have warm and delicious waffles ready to enjoy in no time.
7. Can I send waffles as a gift to someone else? Absolutely! Our waffles make for delightful gifts for friends and family. During the checkout process, you can specify a different shipping address, making it easy to surprise your loved ones with a sweet treat from WaffleMeUp.
8. What is your shipping policy? We currently ship our waffles within the US, and the shipping fee may vary based on the delivery location. Please refer to our shipping policy page on the website for more details.
9. What if I have other questions or need assistance? If you have any other questions or need assistance with your order, our customer support team is here to help. Feel free to reach out to us through the contact information provided on our website, and we'll be more than happy to assist you.
Enjoy the delightful taste of Waffle Me Up waffles, crafted with love and delivered to your door for a truly magical experience!